Haida Global Technical Support & Customer Service Department has a complete and reliable service and support system that provides customers with professional,high-efficiency after-sales services. The service team consists of local service technicians and international service technicians in 7 countries. Service methods are selectable among remote service, field service and repair service which can be flexibly chosen by customers.

What Kind Of Services Haida Can Provide

1. Consultation service

Professional training for every Haida Lab consultant, they know the requirements and steps you need to take to ensure the Lab solutions feasibility.

2. Remote technical support

Life time technical support for customers, Onsite service is optional. Save time and increase productivity by combining technical support with remote communication.

3. Technical training service

Professional Technical training by Haida qualified engineer

4. On-site installation services

Haida provides comprehensive equipment installation services in conjunction with calibration. Installation services are available with any of flexible delivery options.

5. Instrument maintenance and calibration service

Haida delivers the most comprehensive suite of calibration, test and repair services in the industry. We provide a cost-effective calibration services that encompasses a wide-range of verifiable, preventive maintenance options.